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Fesco North West Europe - Customer Service Officer


FNWE is looking for an enthusiast Customer Service Officer to strengthen our customer service departments.

As a Customer Service Officer you’re responsible for;

  • Declaring import shipments to customs
  • Sending discharge lists to terminals
  • Sending notice of arrivals to clients
  • Creating invoices
  • Arranging transports
  • Book transshipment containers
  • Creating Bills of lading and invoices for export shipments

We’re looking for a candidate who has shipping experience, preferably at an Import and Export department. Experience with Portbase, MS Office and terminal software programs are a big plus. You must be able to work in a small team, but also independently, following the procedures and the continual improvement of our AEO accreditation status.
We require a hands on mentality, accuracy and proactive thinking. We expect you to be flexible, stress-resistance, a problem solver and to have good knowledge of the Dutch and English language.

If you’re interested in working in a dynamic, international environment, send your English resume by clicking button below.

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