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Wilhelmsen Ships Service B.V. - Ships Agency Operator Rotterdam

Wilhelmsen Ships Service Rotterdam is looking for a Ships Agency Operator to join the team!

Have you ever stared out at sea and wondered which exotic destinations all these ships you see are coming from and going to? We know, as we are agents in more than 2000 ports around the world.

In Wilhelmsen Ships Agency, we provide our customers with piece of mind while we handle their cargo, their vessels, and their crew. We handle 75,000 port calls per year, which means that every 7 minutes, anywhere around the world, we send a ship safely out to sea again to fulfil its purpose. We match local expertise with strict global standards, making sure we consistently make our customers’ port calls as efficient and safe as possible.
Now more than ever we see that the maritime industry keeps the world going round, and as agents we are the linking pin in the process of transporting goods around the world. Our vision is to shape the maritime industry, and we constantly develop new and improved solutions for our customers, like last mile drone delivery and our online interactive maps showing Covid port restrictions which has reached more than 500,000 users globally.

We now have the opportunity for you to join our global network.

The position:
In the position of Ships Agency Operator, you will join our Rotterdam team and service our customers in one of the leading ports of the world. In this fulltime position you will organise and administrate everything our customer needs during the port calls.

About the location / department
The position will be located at the Rotterdam office which is located in the heart of this international key port. The Rotterdam Ships Agency department is the face of our organisation on board of the worldwide merchant fleet. Handling liquid and dry cargo and a variety of related tasks.
You will report to the Ships Agency Operations Manager Rotterdam

Who you are:
We are looking for a positive and service minded operator who has great organisational talent and is able to work under pressure in a 24/7 business while complying to high safety standards. You like to organise and administrate the portcalls of our customer and be the contact person for the port autorities, principals, suppliers, barges, and all other related companies. If you see a chance to help our customer you go for it.

Required experience and skills:
• Good knowledge about ships agency services in general
• Port knowledge for the ports of Rotterdam and Amsterdam;
• A minimum of 3 years’ experience in an Operators function, preferably in tanker operations;
• A professional level of English both spoken as in writing;
• Experience in handling custom import and export formalities is a plus;
• A bachelor education or equivalent working experience;
• Strong communication skills;
• Customer centred and supportive attitude.

What you will be doing:
On an average day you will work on organising and administrating the upcoming port call of our customers ships. You will be the key contact person between the vessel and the port authorities, suppliers, barges and all other nominated and appointed parties. Although this work mainly consists out of organising, advising and administrating a vessel visit will be done if requested (if Covid-19 restrictions allow to). Once the port call ends and the vessel leaves our port you will manage all administrative tasks to be handled for our customer and finish the financial aspects.

What we offer:
We offer you a challenging opportunity within one of the largest ports in the world.
A fulltime (40 hours) job plus after-hours standby duty on tour basis.
Besides your salary and standby duty compensation we offer you a range of possibilities to learn and develop yourself with our internal Ships Agency Academy.
You will participate in our pension scheme and other employee insurances and of course to make sure you reach the ports in a safe way a company car will be part of your benefits package.

Sounds interesting? If you can see yourself in this role, please let us know why you are our new Ships Agency Operator.
You can apply online today through our career portal by creating a ‘Candidate Home’ account. Here you can upload your resume and a motivational letter.
Work location: Rotterdam
Application deadline: 30 November 2020
Contact details: Michiel van der Linden, 010 - 48 777 64

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