VACATURE | 2 APRIL 2025
Hapag-Lloyd – Coordinator Commercial Steering
As a Coordinator Commercial Steering, you will dive deep into our Hapag-Lloyd data to optimize commercial strategies and elevate our sales results to the next level. You will be the bridge between data and decision-making, playing a crucial role in achieving our commercial objectives.
RESPONSIBILITIES?
- Analyze and preserve data to improve our sales performance;
- Actively contribute to optimizing volumes and revenues to achieve our targets;
- Monitor market developments and adjust commercial strategies based on insights;
- Collaborate with internal teams (within the Benelux Area and other areas) to centralize information and streamline processes;
- Prepare accurate forecasts and reports;
- Provide ad-hoc support to the Sales Director in administrative and analytical matters;
- Lead and manage process improvement and automation initiatives across functions, in close collaboration with all relevant stakeholders;
- Monitor and analyze the performance of business processes and their KPIs, and identify opportunities for improvement;
- Analyze and optimize pricing strategies to ensure competitiveness and profitability, including monitoring market trends, competitor prices, and customer willingness to pay ;
- Develop and maintain a deep understanding of our customer base, including customer segmentation to identify key customer groups and tailor our commercial strategies to their specific needs and preferences ;
- Work with the sales team to develop targeted sales approaches and value propositions for each customer segment, and monitor the effectiveness of these approaches ;
- Continuously monitor and analyze customer behavior and preferences, and provide insights to the sales and marketing teams to inform their strategies and tactics.
QUALIFICATIONS
- You are a data analyst with a strong analytical mindset, who enjoys in-depth analysis and works proactively and solution-oriented;
- You are a team player who takes initiative and performs well under pressure;
- You speak and write fluently in Dutch and English;
- You have good knowledge of common IT systems and process modeling concepts and notations;
- Good Excel skills are a must, and experience with data mining and programming concepts is a plus;
- You have expertise in process improvement (certification is desired, e.g. Six Sigma DMAIC) and can develop and implement new concepts;
- Experience with customer segmentation and analysis is a plus, and knowledge of market research and customer insight tools is desirable.
TECHNICAL REQUIREMENTS
- Proficiency in Microsoft Office, particularly Excel (advanced skills in formulas, pivot tables, and data visualization);
- Experience with data analysis and reporting tools, such as Alterix, QlikView, QlikSense, SalesForce Analytics;
- Knowledge of data mining such as Celonis and statistical analysis techniques, including regression analysis, clustering, and decision trees;
- Experience with CRM systems, such as Salesforce or Microsoft Dynamics;
- Knowledge of data visualization tools;
- Understanding of data warehousing and business intelligence concepts;
- Experience with process modeling and automation tools, such as Six Sigma DMAIC or workflow management systems.
IT KNOWLEDGE
- Advanced Excel skills
- Data analysis and reporting tools (e.g. Alterix, QlikSense, QlikView)
- Data mining like Celonis and statistical analysis techniques (e.g. regression analysis, clustering, decision trees)
- CRM systems (e.g. Salesforce, Salesforce analytics)
- Data visualization tools
- Data warehousing and business intelligence concepts
- Process modeling and automation tools (e.g. Six Sigma DMAIC, workflow management systems).
WE OFFER
- Sportfee of maximum 20 euro per month
- Hapag-Lloyd Global Bonus plan
- 8,33% holiday pay
- Very extensive training offer
- Talent Development Program
- Travel expenses reimbursement of 0.30 per km
- Bike/scooter plan
- Public transport pass
- Various social events
